Kachina Downtown Restaurant

Reviews

• Jennifer M.

  star star star star star 21 June 2026

  Best Mexican food in flagstaff. Everything is so yummy. Great service always too. Makes you feel like family

• Kalani S.

  star star star star_border star_border 17 June 2026

  Where to start the chips and salsa were great fillers. They were good and tasted fresh.  
  
  I got the Navajo taco,  a better title would be the Navajo inspired taco. The frybread tased like a sopapilla. Yes there is a difference in fried carbs.  So it had a sweet taste which did not complement the beans. Second a lot I mean a lot of sour cream so I did remove some. Once I dug in it was a highly decent flavor. I could order it again but would like to try more of the menus choices.
  
  The staff awesome fun and helpful should be very proud of their employees.
  
  Just one last thing scoville heat scale, visit a couple of those.
  
  All in all I will return flavor was good, price wasn't bad, and I was very clean.

• Lacosta J.

  star star_border star_border star_border star_border 29 May 2026

  This place was not worth the price of the plate. I ordered a combination plate that included beef enchiladas & two soft tacos that included rice and beans. My husband ordered a carne asada burrito.
  My tacos were served cold and my husband burrito was serve with a tiny ounce of lettuce and plain burrito. Requested to speak to the manager.
  He came over 10mins later. And offered to add onion and tomatoes but would charge us additional cost for some guacamole. My husband had to build his own burrito and another 10mins we were able to request ciltro.
  This place was not worth the time and amount we spent to eat here. The salsa was ok, not hot. We come from New Mexico where we take pride in out salsa, I would say it tasted like medium picanta sauce.
  Not were pleasing and the pride in customer service did not exist. No offer to discount or return our food for something different or to even keep my husband burrito warm while they gather some ingredients to make his food more enjoyable.

• Michelle N.

  star star_border star_border star_border star_border 29 May 2026

  I've been here a few times and had no problems, but just recently this past trip, I will not be returning. They say child friendly, but yet when there's just a LITTLE mess they throw a fit and add 18% to your bill for tip. Plus you gotta tip them on top of that, which did not happen after the babyish fit they threw for just for a few pieces of cheese on the floor that I picked up but they still complained. I don't recommend this place at all if you have kids for one, and the second the staff here sucks and is very rude. They asked if we would like a refill, We said "yes please" and never got it, after we ate we asked for a refill and they just rolled their eyes and said "I guess". Won't be going here anymore and I will not be recommending them to mine or my husbands clientele and or when I'm asked about this place.

• Dayana M.

  star star star star star_border 26 May 2026

  We love coming here. It's a must stop place we visit every time we come to Flagstaff. It's so warm and humble. The staff was a tad rude this time. We didn't really focus on that, the food was worth it. I had Chicken enchiladas on Blue Corn Tortillas, it was delicious. My sister had Tamales and I thought they were disgusting seeing as they were drenched a mess of flavor called Sauce. But nevertheless we had a good meal. We love taking sopapillas with us for the road. It made up for the customer service.